Privacy Policy

At Ignite Hot Fitness (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ignitehotfitness.com/ (the “Site”) and when you use our fitness services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site (such as online booking, contact forms, or newsletter subscriptions).
• Health and Fitness Data: Because we provide fitness services, we may collect information regarding your physical health, medical history, and fitness goals to ensure your safety and provide tailored coaching.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase memberships or classes. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe, Mindbody, etc.).
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account and fitness memberships.
• Process payments and refunds.
• Send you class reminders, updates, and marketing communications (which you can opt-out of at any time).
• Administer fitness challenges, promotions, and surveys.
• Ensure safety by reviewing health and waiver information.
• Improve the efficiency and operation of the Site.

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• Fitness Management Software: We may use platforms like Mindbody or similar fitness management tools to handle scheduling and billing; your data will be subject to their respective privacy policies.

4. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Request access to and receive a copy of your personal data.
• Request rectification or erasure of your data.
• Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us using the information provided below.

6. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at: